ABOUT QUICK ONLINE LOANS
WHAT DOES QUICK ONLINE LOANS DO?
Quick Online Loans is an innovative lender that utilises the latest cutting edge technology as well as years of experience in the financial services industry to deliver a short-term solution to a short-term cash flow problem to thousands of Australians.
WHAT MAKES QUICK ONLINE LOANS DIFFERENT?
We believe that everyone deserves a fair go, regardless of your financial past. It can always be trusted that we’ll assess your individual situation, verify your details thoroughly and only lend you an amount you can comfortably afford to repay.
THE APPLICATION PROCESS
HOW DOES THE APPLICATION PROCESS WORK?
We take the stress out of applying for a loan. Simply submit an application online, which should take no longer than 10 minutes. The application is paperless and in most cases you will receive a decision within 60 mins, if you apply within normal business hours.
AM I ELIGIBLE FOR A QUICK ONLINE LOAN?
We have a very basic set of criteria you must meet in order to qualify to submit an application with Quick Online Loans:
- Must be an Australian resident
- Must be over the age of 18
- Receive a regular income into a personal bank account
- Must receive at least $400 per week or $800 per fortnight from an employer or Centrelink benefits
- Once an application is submitted, please be aware all our applications are subject to assessment
WHAT DO I NEED TO GET STARTED?
Providing us with as much correct information as possible means we can give you an outcome on the application as quickly as possible. In order to get started, you will need the following information handy:
- Your mobile phone number
- Your email address
- Your bank account details
- Your employment details
- Your Drivers License
HOW QUICKLY DO I GET MY MONEY?
Once you sign your electronic contract, we release the money to your bank account if confirmed by 4:30pm AEST during banking days. Otherwise, the payment will be processed on the next business day. Access to your money is subject to your bank.
CAN I APPLY FOR A LOAN OVER THE PHONE OR IN A SHOP?
We only accept applications online, as we are 100% online. We have made our application process as quick and easy as possible. As long as you have access to the Internet you will be able to apply for a Quick Online Loan on any device.
DO YOU CONDUCT CREDIT HISTORY CHECKS?
We do not do a credit history check. We ensure that we only lend to customers when we know they can afford one of our loans, regardless of their credit score. We are extremely diligent with our application processes and checks behind the scenes so as we do not have to rely on your credit score.
HOW DOES IT WORK IF I APPLY OUTSIDE OF BUSINESS HOURS?
Our digital application is smart, fast and very easy. This means you can still apply outside of business hours 24/7. One of our friendly operators will be back in contact with you as soon as we are back in the office.
WHY DO YOU ASK FOR MY BANK STATEMENTS?
We are required by law to obtain a copy of 90 days of your most recent bank statements.
WHY DO YOU ASK FOR MY ONLINE BANKING DETAILS?
We access your recent bank statements through our trusted partner Bankstatements.com.au , who use the same technology used by a number of other financial services companies. This means you can avoid all the messy and time consuming work of getting your bank statements to us.
It is not possible for anyone at Quick Online Loans to see or access your online banking password.
FEES & REPAYMENTS
WHAT COSTS ARE INVOLVED?
We charge competitive fees for our Quick Online Loans. The normal fees involved for one of our loans are;
- A monthly fee of 3%
- An establishment fee of 20%
If you do not make the repayments on your loan, other fees may apply. For more information on the costs of a Quick Online Loan, please see our costs page.
HOW DO I MAKE REPAYMENTS?
Repayments are made by direct debit in line with your pay cycle. This takes the hassle out of making repayments as the money is automatically deducted from your account when you are paid.
WHAT OTHER FEES MAY BE CHARGED?
If you do not make the repayments set out in your contract there may be other fees charged. You may be charged a default fee of $27.50 for each repayment that you do not make as per your repayment schedule.
HOW MUCH DOES IT COST TO PAY OUT MY LOAN EARLY?
There are no extra costs to pay out your loan early! In fact, paying out your loan early may save you money on monthly fees!
WHAT IF I CANNOT REPAY ON THE REPAYMENT DUE DATE?
If you can’t make a repayment, you should contact us straight away. Our friendly customer service team will be happy to discuss your situation.
WHAT IF I AM EXPERIENCING FINANCIAL HARDSHIP?
We understand your circumstances may change after taking out a loan. If you are experiencing financial hardship, you should contact us immediately, and we may be able to vary your contract.
CONTACTING QUICK ONLINE LOANS
HOW CAN I CONTACT QUICK ONLINE LOANS?
You can contact us using the details on the contact us page.
WHAT IF I HAVE A COMPLAINT?
Should you not be satisfied with the service you have received, please let us know. For more information on how we manage complaints, please see our dispute resolution policy.
EXISTING QUICK ONLINE LOANS CUSTOMERS
HOW QUICKLY CAN I APPLY FOR ANOTHER LOAN?
You can apply for a loan at any time. We will assess each loan application to make sure it will be suitable for you in line with our responsible lending obligations.